Mainframe Production Support Resume

Posted in Support Resume Examples

Joan Black
3653 Ventura Drive
Salinas, CA 93901
(666)-157-1926
[email]

Job Objective To secure the position of Mainframe Production Support in a reputable company that will allow me to utilize acquired skills and experience.

Summary of Qualifications:

  • Remarkable experience in Mainframe application development
  • Skilled in utilizing operating systems, programming languages, and development tools
  • Sound knowledge of structured programming technology and applications and development methodologies
  • Expert in installing, troubleshooting, operating, testing, planning and configuring Mainframe systems
  • Proficient with COBOL, JCL, CICS, VSAM, DB2, and mainframe tools
  • Excellent analytical, decision-making, and problem solving skills
  • Sound communication and intra-personal skills
  • Profound ability to assess requirements, alternatives, and risks/benefits

Work Experience:

Mainframe Production Support, August 2005 – Present
Teksystems, Salinas, CA

  • Communicated with clients to identify and resolve problems.
  • Ensured all key processes are completed accurately within timeframe.
  • Assisted clients with error corrections and updated reference tables.
  • Received, investigated and resolved all related inquiries.
  • Ensured all report books are correctly marked and completed successfully.

Mainframe Production Support, May 2000 – July 2005
Primus Global Services, Salinas, CA

  • Verified major projects and ensured that specifications were complete and accurate.
  • Determined programming requirements for major projects.
  • Conducted research and documented findings and recommendations.
  • Developed technical designs to meet system targets.
  • Ensured to code programs that interface with multiple applications.
  • Provided applications development and support and utilized troubleshooting and diagnostic tools.

Education

Associate Degree in Computer Science, Fuller Theological Seminary, California, CA


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