A hybrid resume-otherwise known as a combination resume-is a format that showcases the best of the functional resume format and the chronological resume format. It highlights the significant career achievements and skills of the applicant, while also offering the chronological format of career positions that many employers prefer to see.

John Carlos

478 West Chester Street, Philadelphia, PA 01907 • (yyy)yyy-yyyy• [email]

Objective Summary

To work as a bank representative in the banking and financial industry


  • High security clearance
  • Excellent math skills
  • Reconciliation mastery of bank deposits and withdrawals
  • Superior customer service skills
  • Clear understanding of bank objectives as regards investments and up sell products
  • Experience dealing with multiple kinds of currency and money related products


Bank Representative, Investments

TD Bank, Philadelphia, PA 01907
From 2004 to Present

  • Responsible for all incoming clients interested in CDs, bank bonds, and other common forms of low level bank investments
  • Up sold a number of clients on the time and amount of investments
  • Ensured the utmost of customer service and satisfaction
  • Exceeded company sales goal every quarter
Banking Specialist, Customer Service Rep

Citizens Bank, Philadelphia, PA 01907
From 2001 to 2004

  • Held a major key position for teller staff to ensure proper security
  • Successfully troubleshot all incoming customer service concerns and/or problems
  • Managed all incoming departmental calls regarding customer service issues
  • Responsible for weekly reports on customer satisfaction and incident reporting with conclusions
Bank Teller

Citizens Bank, Philadelphia, PA 01907
From 2000 to 2001

  • Maintained detailed accounts of all daily activity
  • Managed customers’ daily banking needs in withdrawals and deposits
  • Helped direct customer issue to appropriate department
  • Held partial key to safe and security clearance money centers


Bachelors of Arts, Temple University
Philadelphia, PA 01907


References available on request