Call Center Director Cover Letter

Dear Ms. Thedford,

I’m writing this letter in response to the call center director job opening that recently became available. I believe my ability to work in a fast-paced environment without becoming stressed and confused will be a big asset to your company.

To summarize my abilities and the value I can contribute to National Relief Charities, I have listed some of my qualifications below:

I have excellent analytical and communication skills.

My experience includes supervising subordinates and working with a variety of computer software programs.
I have the ability to identify, analyze and come up with solutions to any problems that arise.
I have an eye for detail and the ability to multi-task efficiently while keeping everything organized.

In my 6 years experience working in this field I have acquired a knack for bringing out the best in people and this makes communication smooth and enjoyable for everyone. When callers are stressed or having a hard time, I can help them relax so I can determine their needs and provide the best customer service possible.

This combined with the ability to adhere to company policy and maintain a professional attitude at all times makes me an excellent choice to fill the position being offered at National Relief Charities. Please call me for an interview at (555)-555-5555 so we can discus my credentials in more detail or email me at [email]

Sincerely,

Jessica Hill

Jessica Hill

Resume Attached as MS Word Document


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