Dear Ms. Rosalyn Rivas,
I am very interested in the Hotel Assistant Manager position with Ace Parking Management, Inc and I am certain that I am the best applicant for this job.
You need an assistant that is alert, energetic and ready to support you as you strive to manage a successful and highly regarded hotel and I am that person. I have an associate degree in hotel management and I plan to continue my studies to enhance my career in the hospitability industry. I also have two years of experience working part-time as a front desk clerk where I provided outstanding customer service.
I have the ability to help manage the staff to ensure daily operations are running according to plan. I can assist them with their duties to help free up some of the manager’s time so he/she can take care of other important business. I can make sure all staff members are reporting to work on time, dressed in proper uniform and providing the very best customer service possible.
I have very strong problem solving skills with the ability to take care of many of the issues that arise with the staff or the guests before they become a big issue. I can also deal with customer complaints and find ways to satisfy the guests that adheres to company policies and procedures.
I am bilingual with excellent communication skills and I am comfortable working with and serving guests from all ethnic backgrounds. I have the education, experience and skills to help keep the hotel organized, secure and functioning at full capacity.
You can reach me by calling (555)-555-5555.
Resume Attached as MS Word Document