Dear Ms. Miller,
It is with pleasure that I present myself as a candidate for the position of Resident Manager, which your firm advertised in the Saturday Times. For the past twelve years, I have been employed as the Resident Services Manager for Oxford Properties, where I have managed two hundred units on an extensive property with some dozen buildings and outbuildings.
I am an experienced supervisor who believes in bringing her A-game to work every single day. My strong communication and supervisory skills allow me to build and manage strong work teams, and to deal with resident concerns effectively before they get out of hand.
While some managers are content to simply collect rent checks and look after repairs, I have made it my business to learn everything I can about tenancy laws. I have supplemented my work experience with a Business Management certificate, and have trained in the use of computers to maintain and organize records. My job currently requires me to receive and track maintenance orders using a Blackberry, as well as to synchronize electronic banking records with the property’s accounting software.
My skills are not simply limited to day-to-day maintenance: I have a highly developed ability to screen potential tenants for suitability. I know how to handle sensitive issues with discretion, and I am a master of time management and multitasking. My love of the outdoors and gardening is an asset when it comes to grounds maintenance.
After reading the above, you will no doubt agree that I possess all the skills and knowledge called for in an excellent Resident Manager. I thank you for the opportunity to submit my resume, and await your reply at ((555)-555-5555.)