Dear Denise Bowman,
I am writing to express my interest in your available position for a 911 Operator at City of Rosenberg. I believe the skills and experience I have to offer would be very beneficial in being successful for this position and am confident that I can meet and even exceed your expectations.
With previous Call Center experience that includes working under pressure and the ability to handle stressful situations calmly and effectively in which the right decisions had to be made without hesitation, I can stand out above the rest when it comes to your search for the right candidate.
I excel in the ability to make anyone calm even during the most stressful emergencies. One of my strongest assets includes communicating effectively with callers who are frightened or nervous in order to allow them to explain the situation so that it can be properly dispatched to the appropriate emergency team.
While the job of a 911 operator can be very stressful, it can also be especially rewarding as I have a passion for helping others that I believe would make me a very strong member of your team. In addition, my strong computer skills and attention to detail would ensure that everything is documented appropriately – essential when working in almost any position, especially when it entails public service work.
I would appreciate the opportunity to meet with you in person to discuss my strong qualifications, background and your position at your earliest convenience. I can be contacted at any time for an interview at (555)-555-5555 and look forward to your call.
Resume Attached as MS Word Document