Dear Ms. Hanley,
I am applying for the Ombudsman position now available with Ombudsman Educational Services.
I have acquired a Certified Organizational Ombudsman Practitioner certification, where I took specific courses that have helped to qualify me for this position. Communication is one of the biggest skills needed for this job and I have outstanding verbal, written and listening skills.
When an issue is brought to my attention, I have the ability to listen carefully, determine what course of action to take and then work to resolve the issue in a timely and efficient manner. I have very strong problem solving skills and excellent research abilities, which is needed to help gather information on certain issues in order to make the best decision.
I have the foresight to determine how each decision made will affect everyone involved and the ability to use tactical thinking to plan how each issue is handled in advance. This helps to ensure the best outcome is reached. I have the ability to be open-minded and to be objective when resolving conflicts. I also have the ability to provide the neutral support needed by analyzing the facts when acting as liaison between the conflicting parties.
Confidentiality and integrity are two traits that are critical in being a success in this business and I can be trusted to provide both. I have included references in my resume that will verify my skills and confirm my reputation of being trustworthy and fair.
You can reach me for an interview by calling (555)-555-5555 and I hope to hear from you soon to discuss this position in person.