Dear Ms. Celeste Garcia,
I am interested in a position as a reservation agent with your company The Active Network, Inc.
I am a high school graduate with over five years experience in the hotel industry and am bilingual speaking both English and Spanish. I have excellent verbal and written skills and am great on the phone with a great speaking voice. I type sixty five words a minute and am an advanced Microsoft Office user and have knowledge of all platforms including Office 2007 and up. My customer service skills are top of the line and I always try to ensure that the guests get what they are looking for when they are booking their holiday or vacation.
I am able to monitor and offer quick responses to inquiries regarding room rates and any location for the chain. I can also input all guest reservations and am able to coordinate with the sales and marketing teams. I am a team player and understand that it takes a team to make the company successful and I would love to be a part of your team.
In the event of any downtime on the computer system, I am able to manage a manual ticketing process until the computers are back online. I can also multitask easily and have a high attention to detail which means more happy guests and fewer issues at the front desk.
Please feel free to contact me at any at (555)-555-5555. I would love the opportunity to further discuss my experience with you.