3150 Emeral Dreams Drive
Freeport, IL 61032
Feb 24, 2013
Ms. Brenda Mara
1310 Hickman Street
Rolling Meadows, IL 60008
Dear Ms. Mara,
I am applying for the job of Check In Agent with SkyWest Airlines.
The attached resume contains a comprehensive look at my education, skills and special training that is most relevant to this position. I meet all of the requirements in your advertisement and I have the ability to work any shift required.
I have experience working with customers where I gained excellent communication skills and I have the ability to provide outstanding customer service to the passengers using your airlines. I know how to deal with disgruntle customers in a firm but friendly way and I always maintain a professional attitude regardless of the situation.
I have the ability to issue tickets and collect payments, assist in making changes when necessary and to explain boarding passes to the passengers that have questions about their flights such as departure and arrival times. I can learn your system quickly and I have the ability to help passengers learn to use the self-check systems when they need help.
I am physically fit and able to check in baggage and assist passengers with special needs. I have the ability to explain security procedures and luggage restrictions to passengers and to provide them with directions to the correct security check-in station. I have the skills and ability to learn the procedures and policies of your company and to comply with them at all times. I am sure that I am the best applicant for this job.
You can reach me by calling (123)-791-2075 and I hope to meet with you soon to discuss the details of this position.