2564 Post Farm Road
Atlanta, GA 30342
Oct 5, 2010
Ms. Beulah Vidal
342 Cerullo Road
Louisville, KY 40242
Dear Ms. Vidal,
I am interested in the Claims Representative position with your company and am submitting these documents in order to be considered. I feel that my customer service background in claims would be a benefit to Ace Group and I would bring a great attitude as a representative of the company.
The following is a summary of my resume that has been submitted along with this letter:
•I have over 9 years experience in the customer service industry and have worked in offices with busy phone lines and many clients calling on a daily basis.
•Many times customers or clients will call when they are upset or frustrated and I have the skills to calm them down and offer either or a solution or will forward the call to the appropriate department.
•Having worked with the documentation that customers need to provide, I can help them to include any information that is needed by the customer that may have been left out.
Working in customer service is a rewarding profession. I feel that my enthusiasm for the job and my ability to handle difficult conversations would make me an asset to Ace Group.
It would be beneficial to both of us to have a meeting in order to discuss my potential further. I can be reached at (444)-537-2013 or emailed at [email] to discuss a date and time that works for you.