Dear Ms. Coleman,
I am applying for the open position of Client Service Associate with Bremer Financial Corporation.
I have obtained a bachelor’s degree in public relations and would like the opportunity to put my knowledge to good use by joining your company. This position requires dealing with customers when they are having some type of problem, therefore it is important to handle these situations delicately.
My education and training has taught me how to deal with unhappy clients in a professional manner to find a solution to the problem that is acceptable to everyone involved. I have acquired the skills to maintain a friendly but confident persona when dealing with clients that lets them know the company is concerned about their problem and that everything possible will be done to correct it.
I have excellent organizational skills with the ability to maintain a database with contact information for existing and potential clients. I also have the skills to arrange meetings, inform clients about new products and to track and log all calls with clients for future use.
I have the ability to quickly learn and stay updated on all of your company products and services so I can answer questions efficiently. I have the ability to work as a team or independently. I am a dependable hard worker who always provides quality work. I am also flexible enough to work any shift, weekends or holidays.
My contact number is (555)-555-5555 and I hope to meet with you soon to discuss the details of this position in person.
Resume Attached as MS Word Document