Collection Specialist Cover Letter

Posted in Cover Letters

Justin Hird
3977 Fidler Drive
San Antonio, TX 78212

Jul 14, 2013

Ms. Pauline Kovach
Collection Specialist Inc.
3892 Java Lane
North Augusta, SC 29841

Dear Ms. Pauline Kovach,

I am applying for the Collection Specialist position with Retention And Collection Specialist Inc.

I have a degree in accounting and the skills to handle your billing department efficiently. I am familiar with the software and programs used to help keep tract of accounts and I have the computer skills to keep information updated and to make sure that all payments made are credited to the right accounts.

I have the skills to monitor and track accounts to keep the billing process current to ensure payment are being made according to the arrangements. When accounts become delinquent, I have the writing and verbal skills to send out notices and to make calls to remind the customers of their obligations and of the late fees that are incurring.

I have the personality and communication skills to collect past due debts. I understand that many people put off paying debts due to unanswered questions and I have the skills to resolve discrepancies, answer questions and help customers understand their bill. I also have excellent customer service and people skills, which is very important when dealing with such a sensitive matter. I can be sympathetic and friendly while staying focused on the job at hand.

I have the ability to follow company policies for offering discounts, refunds, adjustments and payment arrangements. I have excellent decision-making skills with the ability to determine when to consider writing off small balances. I adhere to a high ethical standard and maintain a friendly but professional attitude at all times.

My contact number is (222)-273-6697 and I look forward to meeting with you soon.


Your Signature

Justin Hird

Enclosure: Resume

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