Dear Ms. Lois Cook,
I am writing to apply for the position of Customer Relations Representative at Hired by Matrix, Inc.
I am confident that I have the skills and abilities to be the perfect candidate for this job and that I can be a great asset to your company. I am highly motivated and seeking a position where I can grow with the company and use my expertise to help enhance sales and encourage growth.
I am very patient with the ability to listen carefully as the client explains the problem, how they feel and how they hope the issue will be handled. When faced with an irate customer, I have the ability to help them stay calm by assuring them the problem will be addressed in a fast and efficient manner and that together we will find a suitable solution.
I possess strong analytical and problem solving skills with the ability to analyze each problem to find the best solution for the individual client. I also have good communication skills and I know what questions to ask that may help identify the cause of the problem and how to ask in a way that does not offend the client.
I have the ability to represent your company and provide potential clients with information about the services and products you offer in order to generate consumer interest. I can answer questions, take orders and provide customers with payment information. I can also create or update customer accounts, handle returns and record the details of all correspondences.
I am the best applicant for this job and my contact number is (555)-555-5555.