Customer Service Attendant Cover Letter

Posted in Cover Letters

Rosa Lambeth
2896 Cecil Street
Northbrook, IL 60062

Aug 22, 2013

Ms. Darlene Vanburen
ABM Industries, Inc.
4043 Jefferson Street
Norfolk, VA 23502

Dear Ms. Darlene Vanburen,

I am applying for the customer service attendant position at your company ABM Industries, Inc.

I have a high school diploma and have worked in customer service for my entire career. I love the challenge of helping customers get through their issues and to come up with a solution that helps them. I have maintained and managed all the accounts of the customers to keep them organized and on hand if they are needed in the future. I am also familiar with database and accounting software and know how to check and verify all of the accounts of customers to ensure that they up to date.

I have coordinated with other departments in order to collect on pending and past due accounts and have made sure that all products were sent out in a timely manner to customers with complaints. I have implemented new means for handling customer requests and complaints and could bring these innovations to your customer service department.

I have great phone skills and can communicate effectively through writing too. If a customer calls in or has an issue through either email or online chat, I can effectively solve the issue and make the customer happy. I am able to calm even the angriest customer and work with them to resolve their issue in a way that satisfies them. The customer is the backbone of many industries and keeping them is tantamount to a company’s success.

Please feel free to contact me at any time at (111)-543-5947 to set up a time for an interview.



Rosa Lambeth

Encl: Resume

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