Desktop Support Engineer Cover Letter

Posted in Cover Letters

Larry Reynolds
105 Concord Street
Charlotte, NC 28212

Feb 1, 2013

Ms. Alice King
Adam Information Technologies LLC
2400 Nickel Road
Los Angeles, CA 90017

Dear Ms. King,

I am writing to apply for the Desktop Support Engineer position with Adam Information Technologies LLC.

I have a degree in Information Technology and I have earned my Microsoft Certified Technical Specialist certification. In addition to my education, I have experience working in customer service. I have the skills to help deal with all customers in a friendly and professional manner, even when they are upset or angry due to the problems they are having.

I know how to build relationships with clients to draw in more business. I have the ability to communicate with others in a way they can understand even if they are not computer savvy. I have knowledge of a variety of operating systems that includes Windows 7 and 8. I am also familiar with Microsoft Office and a variety of other programs.

My training consists of troubleshooting technical problems with computer systems, equipment, software and mobile devices. I have experience installing software/hardware, setting up networks and utilizing remote control. I have the ability to provide support for clients in person or by using email, phone and live chat. I can work efficiently in a group setting or alone and I have the skills and ability to complete all projects by the deadline.

My resume includes a more detailed look at my education and work history along with a reference from my former employee that will attest to my honesty and dependability. I am positive that I have the skills and training to qualify as the best person for this job.

You can contact me for an interview by calling (222)-585-8145.


Your Signature

Larry Reynolds

Enclosure: Resume

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