3018 Hart Ridge Road
Alpena, MI 49707
Feb 9, 2013
Ms. Jessica Johnson
Kimpton Hotels and Restaurants
1894 Locust Street
Norman Park, GA 31771
Dear Ms. Johnson,
I am writing to apply for the Floor Manager position with Kimpton Hotels and Restaurants.
This is a challenging position that requires a lot of patience and hard work but I know that I have what it takes to be one of the best in the field. I have five years of experience working in the restaurant business, two of which I held the assistant manager position. During this time, I have acquired a lot of knowledge of what it takes to be a successful manager.
As an assistant, I conducted interviews and hired new employees. I have the ability to work in a fast-paced environment and make good, sound decision that will benefit the company and maintain excellent customer service. My experience includes taking inventory, ordering supplies, making deposits and handling payroll.
I am used to handling more than one thing at once and I always remain calm and respectful even during those times when the restaurant is packed and we are shorthanded. I have the skills to handle all complaints and find solutions that will make the customer happy while still following company policies and procedures.
I know how to delegate the work to ensure all stations are covered and that all employees share the workload. I believe in providing outstanding customer service and I have the training and experience to make sure the employees greet the customers with a smile and friendly attitude at all times.
I have a food handlers licenses and I know and will adhere to all health and safety codes to ensure the safety of all customers. My contact number is (222)-363-8088.
Resume Attached as MS Word Document