Dear Ms. Obrien
I am the perfect match for the Guest Relation Officer position that is now available with Omni Hotels and I look forward to meeting with you in person soon.
In the hospitality business, your attitude towards the guests and the way you handle their problems is a direct reflection on the establishment. Therefore, it is vital that you handle all problems delicately, professionally and in a timely manner. My outgoing personality and amazing public relations skills make me the perfect person for this task.
Dealing with the problems that arise with guests can be very stressful but I have the ability to work efficiently in this type of environment while remaining calm and friendly. I have several years of experience working in customer service as I earned a degree in public relations and I love meeting and greeting new people. Holding brief but friendly conversations with the guests help to get their stay off on the right foot.
My goal is to provide the guests with outstanding service by providing them with useful information about the hotel and the surrounding area, showing them to their rooms or other areas of the hotel and anticipating their needs in order to ensure the best customer service possible.
I have the skills to promote your establishment and help to create a positive image that will remain with the guests long after they have left. My experience and personal training has prepared me for this position in the hospitality business and I hope to put my skills to work for you.
Please call (555)-555-5555 to arrange an interview.
Resume Attached as MS Word Document