Dear Ms. Ferris,
My experience as a Help Desk Support prepared me well for the position you have open in your IT department. I know that my ability to seek out answers to the employees issues would make me a great addition to the team at your company. My communication skills will allow me to verbally communicate these issues via the phone or through an internet chat in order to talk these problems out.
I have worked at a help desk for nearly eight years and I know that it can be frustrating when there is a computer issue that is creating a problem. Many times people are on edge and can be upset because they are not able to work. That is why I know that my calming personality can be of benefit to those people so that the problem can be worked out efficiently and quickly.
With my background and training, I feel that it would be in the company’s best interest to allow me to show you what I have to offer. A meeting between us would enable me to better illustrate my background and experience. I can be reached by calling (555)-555-5555 or through email [email] at any time in order to set up a time to meet.