Dear Ms. Weeks,
I am writing to apply for the open position of Hotel Concierge at Sonnenalp Hotel and I have the skills and experience to be the best applicant for this job.
I have five years of experience working in customer service where I learned how to interact with customers in a professional and efficient manner. I have excellent communication and listening skills, which is necessary to understand what guests want, even when they are not completely sure themselves.
I am always polite, friendly and treat guests as if they are the most important person in the world. If there is a problem or when a guest is dissatisfied for some reason, I can find out what the problem is and work to help them find a solution, even if it means connecting them with someone else who can solve the problem.
I am energetic, have an outgoing personality and I know the area well, so directing guests to all the best restaurants, local events and entertainment options comes naturally. I have the ability to make reservations for guests or obtain tickets to the local attractions and events. I can also help arrange tours and even recommend the best places to go shopping.
I am familiar with your hotel and I have the ability to learn your policies, procedures and hotel rules in a timely manner. I am sure that I have the skills and experience to fill this position and to be a great asset to your hotel.
You can reach me by calling (555)-555-5555 and I look forward to meeting with you soon.