Dear Ms. Jerri Littlejohn,
I am writing to express my interest in the Hotel Supervisor position with Marriott International, Inc.
I have a master’s degree in hotel management and five years of experience working in the hotel industry. I posses excellent computer skills and I have the ability to monitor and keep hotel operations functioning properly.
My experience includes managing the front desk staff to make sure employees follow company procedures and that they always provide polite and professional service. I have very strong communication skills with the ability to assist managers and staff member with daily operations and to handle any problems they may have. My experience also includes monitoring all group requests to ensure they are being handled correctly and to offer assistant where needed.
I have the personality and interpersonal skills to talk with the guests to find out how they are enjoying their visit, what they would like to see changed and to simply let them know that their business is appreciated. I have active listening skills with the ability to be attentive, to show compassion for the guests when something has caused them stress, to listen to their complaints and to respond quickly to find a solution.
I also have the ability to maintain a friendly and respectful attitude at all times. The attached resume contains a complete look at my work history and skills relevant to this position and I am confident that I am the best choice for this job.
I hope to meet with you soon to discuss the details of this position and you can reach me for an interview by calling (555)-555-5555.