2126 Mercer Street
Wausau, WI 54401
Mar 12, 2013
Ms. Julie Futch
3473 Hillside Drive
West Roxbury, MA 2132
Dear Ms. Futch,
I am applying for the Incident Manager position now available with Cisco System and I hope that you will consider me a worthy candidate for this job.
I have a degree in Information Technology with advanced knowledge of routers, software and hardware programs and servers. I am detailed-oriented with the ability to notice even the smallest details that can prove to be an important factor in reducing the risks of problems occurring within your systems.
When an incident does occur, I have the skills to respond quickly to solve the problem as soon as it develops. I also have excellent delegating skills, which are needed during an emergency to assign task to employees to get the systems back up and running again quickly. I have the training and experience to examine the problem to discover the cause and the ability to implement steps to ensure it does not happen again.
I have excellent organizational, critical thinking and negotiating skills and I thrive in this type of fast-paced environment. I maintain an upbeat attitude at all times and I have great interpersonal and communication skills with the ability to correspond efficiently with the staff and all management levels.
I have the education and training needed to set up support systems to help reduce problems from occurring and to keep your systems running smoothly. The attached resume includes complete details of my work history and education.
You can contact me at (333)-807-1124 to arrange an interview and I hope to meet with you soon to discuss the particulars of this position in more detail.