Dear Ms. Mary Williams,
Please find attached my resume in consideration of the information technology technician position that was recently listed by your company AtlantiCare.
I have a bachelor’s degree in computer science and am also a Microsoft Certified IT Professional and Cisco Certified Network Associate. My experience includes over six years working as an information technology technician. I am able to provide technical assistance for both phone and computer systems when needed. My communication skills are very good and this allows me to work the help desk to field calls and offer assistance in both verbal and written mediums.
My skills also include the ability to install and configure computer and telephone software and hardware as well as to maintain them to ensure they are always in good working order. I am also able to troubleshoot and diagnose all computer related issues in order to solve these problems and get the systems running smoothly. Developing and maintaining software and hardware inventory lists is also one of my strong points and I pay strong attention to details to ensure that everything is always accounted for.
It is also possible for me to maintain work activities records that illustrate the installation, maintenance, replacement, repair and testing times and dates of all software and hardware. All files are kept up to date and are handled in an accurate manner. This allows me to create reports for all department heads whenever requested.
I would like the opportunity to speak with you further. You can call me at any time on my cell phone (555)-555-5555.