Cover Letter for a Customer Service Manager Job Position

Posted in Cover Letters

Dear Mr. Gray,

I am writing to express my interest in the open customer service manager position at ShopValue Supermarkets. I have a business administration degree and six years of customer experience, many of them as a manager. I am self-motivated, capable of multitasking, and very attentive to detail. I would love to put my skills and experience to work with your business.

I have been employed in the customer service field since I joined the workforce, beginning as a courtesy clerk at Butson’s Supermarket in Lebanon, New Hampshire and working my way up to assistant customer service manager with that company over the course of three years. When I moved to Texas, I worked briefly in sales with the Walford Marketing Group before moving back into the retail sector as a customer service manager with Hightop Department Stores. I have extensive experience in the management of a large team and can also deal with customers face to face as needed.

I have experience in all Microsoft Office programs, including Microsoft Access for payroll purposes. I am well-versed in spreadsheets and database programs, and am willing to learn new technologies as needed. I have excellent time management skills and have developed detailed employee schedules before. I believe that my strongest asset is my high level of attention to detail.

I am very excited about this opportunity and hope to discuss matters further with you during an interview. I have enclosed my resume, which provides more detail about my extensive customer service and managerial experience. I can be reached anytime during the day via phone at (512) 123-4567 or by email at [email] Thank you for your time, and I hope to speak with you soon.

Sincerely,

Ms. Claire Marie

Encl: Resume

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