Dear Mr. Beshears,
I was very pleased to visit your website today, and find your available position of Switchboard Operator. I believe that my extensive training and experience are exactly what you are looking for. I have included my resume, including formal education and training classes as well as past work experience.
My experience as a Switchboard Operator/Receptionist at Kelly Services has given me a great deal of experience in dealing with the varied requests that are conveyed over the phone.
I have several years of experience working with potential customers and clients as well as existing clients who may have complaints or questions. This experience makes it possible to ask the right questions of the caller in able to more accurately direct the call to the appropriate department.
I understand the need to present myself as a courteous and knowledgeable first contact for your company’s callers. My ability to instill confidence in callers that the company will be able to resolve any situation to their satisfaction will quickly show you how invaluable I can be to your business.
A successful Switchboard Operator must be able to instill confidence that employer will be able to address any concern of the caller to satisfaction. I believe that my references will prove to you that I possess the abilities to address those concerns and that I will be a valuable addition to your workforce.
Feel free to test my telephone skills by calling to arrange a meeting. I can be reached at (555)-555-5555 or emailed at [email]
Resume Attached as MS Word Document