A SharePoint administrator works in the IT department of a company, and manages the function and activity of the business’s SharePoint software. The job description of a SharePoint administrator includes troubleshooting site issues, overseeing the work of SharePoint developers, and analyzing all user activity.
A SharePoint administrator delegatestasks to SharePoint developers, provides support and guidance for a company’s SharePoint users, ensures SharePoint functionality, updates the software as necessary, and addresses and resolves any issues with the software performance.
Essential Duties and Responsibilities of a SharePoint Administrator
- Monitors SharePoint software for any glitches or problems.
- Troubleshoots issues promptly.
- Delegates work to SharePoint developers.
- Oversees activity pertaining to the maintenance of SharePoint.
- Manages and revises the layout of the site.
- Customizes SharePoint site for company purposes.
- Analyzes daily user activity on SharePoint.
- Maintains records of SharePoint updates, maintenance, and activity.
- Reports to company management with updates and information about SharePoint use.
- Provides technical support for SharePoint users.
- Addresses questions or concerns from business owners or directors regarding the function of the software.
- Keeps apprised of Microsoft updates to SharePoint software.
- Applies updates to company’s edition of SharePoint as necessary.
- Maintains SharePoint firewalls and security.
- Holds training and informational sessions to teach employees how to use SharePoint.
- Consults with management to devise the most useful ways to apply SharePoint to a business’s goals.
- Attends IT conferences to learn about new software developments.
Required Knowledge, Skills and Abilities
- Demonstrates specific knowledge of the function and makeup of Microsoft SharePoint.
- Is proficient in the use of Microsoft Office Suite and Windows Servers.
- Possesses strong problem-solving and analytical skills.
- Possesses knowledge of best practices for maintaining information security.
- Is able to handle confidential and sensitive company information responsibly.
- Possesses ability to think creatively to devise customizations and uses for SharePoint.
- Exhibits knowledge of software development industry.
- Is familiar with website layouts and html.
- Demonstrates strong leadership skills.
- Communicates clearly and effectively.
- Works well with a team.
- Is able to translate technical jargon into layman’s terms for explanatory purposes.
- Demonstrates ability to work and conduct research independently.
- Manages time efficiently and multi-tasks effectively.
- Is able to think and work quickly to remedy system shutdowns or serious software problems.
Education and Experience
- Bachelor’s Degree in Information Technology, Computer Science, or related field is required.
- Previous experience working with SharePoint is required.
- Standard 40-hour workweek applies.
- Some overtime or nontraditional hours may be required in order to quickly address glitches in the software.
- The majority of working hours will be spent in an office setting.
- Some travel to IT conferences may be necessary.
- The average salary for a SharePoint administrator is $80,000 per year.
- Salaries range from $60,000 to $95,000 depending on location, company, and years of experience.