Beauty Advisor Job Description

Beauty Advisor Job Description

A beauty advisor job description involves establishing long term relationships with customers and offering them personalized service pertinent to their specific skin and hair conditions. Beauty advisors often work in a retail store setting and are responsible for meeting product sales goals.

Position Description

A beauty advisor analyzes a customer’s skin, offers skin care advice and sells cosmetics and beauty products to the customer.

Essential Duties and Responsibilities of a Beauty Advisor

  • Possesses thorough knowledge of the particular products being sold and the cosmetic industry in general.
  • Reads and understands information about new products being developed and emerging on the market.
  • Attends workshops and seminars on new product lines.
  • Identifies skin types and skin conditions and knows the best products for each one.
  • Gives product demonstrations for customers.
  • Performs makeovers on customers.
  • Answers customers’ questions and makes nervous customers feel comfortable and relaxed.
  • Helps customers find the products that best suit their skin and hair types.
  • Sells customers as many appropriate products as possible.
  • Asks customers about any skin allergies and makes them aware of any products they should avoid.
  • Operates a cash register, credit card machine and computer.
  • Meets or exceeds specified sales goals.
  • Makes follow up phone calls to customers and verifies that they are satisfied with the products they purchased.
  • Mails flyers or sends emails to customers to notify them of upcoming sales and special promotions.
  • Orders new products when necessary.
  • Stocks shelves and display counters.
  • Manages the product inventory.
  • Cleans cosmetic counters and floors.
  • Produces sales reports for managers.

Required Knowledge, Skills and Abilities

  • Must be well groomed with hair in place and make up skillfully applied.
  • Wear appropriate clothing that is clean, pressed and in good condition.
  • Have an outgoing personality.
  • Have a strong interest in and understanding of the beauty product industry.
  • Must be able to keep up with trends and new developments in the industry.
  • Must have good communication skills.
  • Must display self-confidence particularly when conducting demonstrations and performing makeovers.
  • Must have a desire to work with the public.
  • Must be patient with customers who have many questions.

Education and Experience

  • High school diploma or equivalent.
  • Degree from cosmetology school, fashion program or art institute.
  • Knowledge of beauty products especially particular lines of cosmetics.
  • Experience in retail sales.
  • Successfully complete the training program required by the employer.

Work Environment

  • Expect to work in a retail store that is climate controlled and brightly lit.
  • Moderate noise levels which can escalate during holidays and other busy times.
  • Much of the day will be spent standing, walking back and forth behind cosmetic counters and bending to retrieve products from display counters and shelves.
  • Fast paced environment, particularly at a popular retail store, with lines of customers waiting to be served.
  • Work schedules require weekend and evening work as well as long hours during holidays and big sales.

Salary

  • Salaries and commissions average between $12,000 and $46,000.

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