A shop foreman works in a factory, warehouse, or automotive repair shop, and is responsible for overseeing employees and ensuring that all work is completed efficiently. A shop foreman job description involves strong leadership skills, specific knowledge of the shop’s industry, and knowledge of all proper job site health and safety policies.
A shop foreman hires and trains employees, monitors work activity, works with clients and customers, orders supplies, fixes equipment, and enforces rules and regulations associated with the job site.
Essential Duties and Responsibilities of a Shop Foreman
- Recruits and hires new shop employees.
- Provides employee training.
- Creates and manages employee schedule.
- Oversees daily work of employees.
- Warns, disciplines, or terminates employees not working to company standards.
- Greets customers who enter the shop.
- Processes customer and client work orders.
- Enters customer and job information into computer database.
- Maintains work records and files.
- Assigns duties to shop workers.
- Assists in repair, construction, maintenance or other tasks involved in client work orders.
- Reviews work completed to ensure it is up to quality standards.
- Enforces all health and safety policies in the shop.
- Ensures that all deadlines are met.
- Assists employees in on-site health or safety emergencies.
- Addresses and resolves customer issues and complaints.
- Inspects and cleans shop equipment.
- Fixes equipment and machinery as necessary.
- Orders supplies.
- Operates shop machinery such as forklifts or manufacturing equipment.
- Ensures that shop area is clean, organized, and free of dangerous or hazardous material.
Required Knowledge, Skills and Abilities
- Demonstrates strong leadership skills.
- Possesses detailed knowledge of shop industry.
- Works well with a team.
- Exhibits strong customer service and interpersonal skills.
- Possesses solid analytical and problem solving abilities.
- Demonstrates awareness of all health and safety protocols.
- Is able to remain calm and clear-headed in an emergency.
- Manages time efficiently.
- Is able to multi-task effectively.
- Pays attention to detail.
- Demonstrates strong organizational skills.
- Possesses basic computer skills.
- Is able to read, interpret, and compose work orders.
- Communicates clearly and effectively.
- Is capable of translating industry terminology into straightforward terms for explanatory purposes.
- Is qualified to operate heavy machinery.
Education and Experience
- High school diploma or GED required.
- Warehouse, factory, or shop experience required.
- Managerial or supervisory experience required.
- The majority of working hours will be spent in the job participating in and overseeing repairs and maintenance.
- Shift may vary from day to evenings.
- Weekend hours will be required.
- Standard 40-hour workweek applies, though overtime may be necessary.
- Some areas of the job site may be hazardous so protective gear should be worn when appropriate.
- The average salary for a shop foreman is $40,000-$45,000 per year.
- Salaries range from $30,000 to $90,000 depending on years of experience and the nature of the company.