A warehouse clerk maintains many of the same responsibilities as a warehouse associate, keeping track of inventory, overseeing shipments and deliveries, and keeping the warehouse organized. In addition to the organizational skills and physical strength required to manage and store inventory, the warehouse clerk job description also requires the ability to manage any administrative and clerical details necessary to keep the warehouse running smoothly.
The warehouse clerk processes orders, accepts deliveries, and keeps the warehouse organized, which includes everything from physically moving product around the warehouse space to properly maintaining all shipping and receiving records.
Essential Duties and Responsibilities of a Warehouse Clerk
- Tracks and logs all product inventory, ensuring there are no discrepancies or losses.
- Accepts deliveries of company products and stores them accordingly.
- Orders and restocks new supplies.
- Receives customer and client orders.
- Packs and ships orders for delivery.
- Inspects all orders being received and shipped, checking for damage, defective parts, and missing items.
- Reports and returns damaged product.
- Operates forklift or other machinery required for transporting large orders and heavy products.
- Addresses and resolves any complaints about products, shipping speeds, or damaged items.
- Uses WMS (Warehouse Management Software) programs to monitor inventory and balance accounts.
- Keeps warehouse area clean and organized.
- Reports to warehouse supervisor or management to alert them of any issues with shipping or receiving.
Required Knowledge, Skills and Abilities
- Possesses strong organizational skills.
- Is detail-oriented and capable of noticing small errors on orders or defective aspects of products.
- Maintains physical stamina and strength required to move heavy equipment and product weighing up to 75 pounds.
- Works well with others.
- Exhibits strong communication skills, essential for working with other employees and with customers.
- Demonstrates knowledge of WMS computer systems, and the ability to fix any unexpected glitches with these systems.
- Demonstrates the alertness and physical dexterity required to operate heavy machinery.
- Must be capable of managing time effectively and multi-tasking as necessary.
- Demonstrates familiarity with all warehouse safety precautions and is able to observe these at al times.
Education and Experience
- High school diploma or GED is required.
- Must be certified to operate forklifts and other machinery used for moving and transporting products.
- Must have experience with Warehouse Management Systems (WMS) and other inventory management software used by the company.
- Majority of typical 9-5 workday is spent in a warehouse.
- Time may also be spent meeting with supervisors in an office.
- Warehouse temperatures are variable and often uncontrolled, unless the product being stored requires that the maintenance of a specific temperature.
- Conditions in the warehouse can be dangerous, as tasks involve the operation of heavy machinery and transporting of large product loads.
- Tasks are physically demanding, requiring long hours of lifting, standing, and carrying.
- Average salaries for a warehouse clerk range from $20,000 and $30,000.