Chiropractic assistants attend to the administrative side of running a chiropractic office. A chiropractic assistant job description describes a minimal amount of medical knowledge, a great deal of administrative skills, and some abilities in marketing and information technology.
Chiropractic assistants work under the supervision of a fully licensed and accredited chiropractor, attending to the management of the medical office, checking in patients, and taking care of anything else the chiropractor might need to effectively run a medical practice.
Essential Duties and Responsibilities of a Chiropractic Assistant
- Greets patients and checks them in, confirming their insurance status, the ways in which they will pay, their medical histories, and any other relevant medical information.
- Takes some general diagnostic information including blood pressure, temperature, weight, and height and records this for the doctor’s use in the examination and treatment.
- Manages the practice’s schedule, makes appointments for patients, determines when the chiropractor is available and confirms appointments to make sure patients are on time.
- Collects and processes payments from patients and insurance companies.
- Controls the waiting room, attends to patient needs, and ensures the office runs on time.
- Distributes educational information to patients as instructed by the chiropractor.
- Maintains organized files on all patients.
- Abides by HIPAA laws regarding sharing of personal medical information.
- Attends to email correspondence.
- Answers the phones and addresses all patient questions and concerns.
- Calls in prescriptions to appropriate pharmacies under the chiropractor’s direction.
- Keeps the office clean and presentable, doing spot cleaning throughout the day and thorough cleaning at the end of each business day.
Required Knowledge, Skills and Abilities
- Must be personable with a professional demeanor and able to exercise courtesy and tact with all patients.
- Must be familiar with HIPAA regulations and medical information sharing practices.
- Must be willing to undergo further training for giving x-rays, performing particular therapy treatments, and more.
- Must be willing to embrace a holistic health philosophy and be willing to explain to patients how chiropractic medicine fits into that philosophy.
- Must be able to multitask.
- Must be incredibly intelligent and organized.
- Must have strong communications skills and be able to relate to people from all walks of life.
- Must be proficient with technology with fast typing skills and ability to learn medical and insurance billing software programs.
- Must be a self-starter and able to work with minimal supervision the majority of the time.
Education and Experience
- High school diploma or GED equivalent required.
- Associate’s or Bachelor’s degree recommended.
- Must have two to three years’ experience working with people, preferably in an office or medical office environment.
- Experience with chiropractic medicine preferred.
- Time is spent at the front desk of a chiropractic practice.
- Must be willing to interact with people on a constant basis.
- Must be able to spend long hours sitting, standing, and lifting no more than 25 pounds.
- Must be willing to work some late nights and weekends as needed.
- Median salary of $25,000 a year, with experienced assistants at large practices earning $35,000.
- Experience, medical training and certification, and the success of the practice can all raise pay.