The job description of a clinical supervisor calls for a focus on ensuring that patients are receiving the highest quality healthcare services possible. The supervisor can work in a variety of facilities including hospitals, outpatient centers, skilled nursing facilities, clinics and physicians practices.
A clinical supervisor oversees the work of less experienced clinical staff members, mentors them and helps them hone their skills.
Essential Duties and Responsibilities of a Clinical Supervisor
- Helps ensure that a medical facility and its staff maintain a high level of ethical and professional standards.
- Works to improve healthcare services.
- Looks for ways to streamline and enhance administrative operations.
- Counsels and trains newly hired clinical staff.
- Consults with and supports clinical staff in the efforts to serve patients.
- Assists clinical workers in obtaining more education, additional certifications and helps them find ways to enhance their skills and improve their chances of career advancement.
- Helps improve communication among employees in a clinical environment.
- Increases worker retention rates.
- Enhances quality of a healthcare facility’s service offerings.
- Helps plan budgets and establish fees for services.
- Authorizes certain expenditures.
- Coordinates certain financial reports.
- Assists in the planning and promoting of health programs for the community.
- Develops and implements some of the policies and procedures for the medical facility.
- Recruits, hires and trains clinical staff.
- Evaluates the job performances of clinical personnel.
- Schedules clinical staff according to workloads and available equipment and space.
- Stays up-to-date on a plethora of factors that affect the performance of a healthcare facility including advancements in diagnostic equipment, newly approved medications, upgraded computer technology, new and amended government regulations and changes in health insurance products.
- Attends interdepartmental meetings.
- Identifies quality assurance and risk management issues and brings them to the attention of the appropriate managers.
- Monitors the use of resources to determine when there is a need for additional staff.
- Inspects the facility to recommend building modifications or changes in processes to ensure patient safety.
- Ensures that all clinical staff is accurately notating patients’ electronic health records.
Required Knowledge, Skills and Abilities
- Must have excellent verbal and written communication skills.
- Must have superior problem solving and decision making skills as well as strong analytical skills.
- Must be a talented team builder.
- Excellent management and leadership skills.
- Must be detail oriented with strong organizational skills.
- Must have strong computer skills.
- Must have good negotiation and persuasion skills.
- Must have the ability to exercise sound judgment.
Education and Experience
- Bachelor’s degree in Psychology or other behavior-related program.
- Master’s degree in Social Work or Counseling.
- Ph.D. in Psychology, Counseling Education or related field.
- On-the-job training and supervisory experience.
- Certification and licensing for the specific state of employment.
- Time is spent walking from area to area making sure everything is functioning properly.
- Time is spent in meetings for the purpose of discussing incidents and issues that need to be resolved to help the facility run more efficiently.
- Must be willing to travel to patients homes when necessary.
- Must be able to work normal weekday hours Monday through Friday from 8am to 5pm plus some evenings and weekends when necessary.
- Salaries range from $55,000 to $85,000 depending on education, years of experience and the location of the facility.