The job description of a clinical supervisor calls for a focus on ensuring that patients are receiving the highest quality healthcare services possible. The supervisor can work in a variety of facilities including hospitals, outpatient centers, skilled nursing facilities, clinics and physicians practices.
A clinical supervisor oversees the work of less experienced clinical staff members, mentors them and helps them hone their skills.
Essential Duties and Responsibilities of a Clinical Supervisor
•Helps ensure that a medical facility and its staff maintain a high level of ethical and professional standards.
•Works to improve healthcare services.
•Looks for ways to streamline and enhance administrative operations.
•Counsels and trains newly hired clinical staff.
•Consults with and supports clinical staff in the efforts to serve patients.
•Assists clinical workers in obtaining more education, additional certifications and helps them find ways to enhance their skills and improve their chances of career advancement.
•Helps improve communication among employees in a clinical environment.
•Increases worker retention rates.
•Enhances quality of a healthcare facility’s service offerings.
•Helps plan budgets and establish fees for services.
•Authorizes certain expenditures.
•Coordinates certain financial reports.
•Assists in the planning and promoting of health programs for the community.
•Develops and implements some of the policies and procedures for the medical facility.
•Recruits, hires and trains clinical staff.
•Evaluates the job performances of clinical personnel.
•Schedules clinical staff according to workloads and available equipment and space.
•Stays up-to-date on a plethora of factors that affect the performance of a healthcare facility including advancements in diagnostic equipment, newly approved medications, upgraded computer technology, new and amended government regulations and changes in health insurance products.
•Attends interdepartmental meetings.
•Identifies quality assurance and risk management issues and brings them to the attention of the appropriate managers.
•Monitors the use of resources to determine when there is a need for additional staff.
•Inspects the facility to recommend building modifications or changes in processes to ensure patient safety.
•Ensures that all clinical staff is accurately notating patients’ electronic health records.
Required Knowledge, Skills and Abilities
•Must have excellent verbal and written communication skills.
•Must have superior problem solving and decision making skills as well as strong analytical skills.
•Must be a talented team builder.
•Excellent management and leadership skills.
•Must be detail oriented with strong organizational skills.
•Must have strong computer skills.
•Must have good negotiation and persuasion skills.
•Must have the ability to exercise sound judgment.
Education and Experience
•Bachelor’s degree in Psychology or other behavior-related program.
•Master’s degree in Social Work or Counseling.
•Ph.D. in Psychology, Counseling Education or related field.
•On-the-job training and supervisory experience.
•Certification and licensing for the specific state of employment.
•Time is spent walking from area to area making sure everything is functioning properly.
•Time is spent in meetings for the purpose of discussing incidents and issues that need to be resolved to help the facility run more efficiently.
•Must be willing to travel to patients homes when necessary.
•Must be able to work normal weekday hours Monday through Friday from 8am to 5pm plus some evenings and weekends when necessary.
•Salaries range from $55,000 to $85,000 depending on education, years of experience and the location of the facility.