Church ushers are responsible for welcoming parishioners into the church. The job description of a church usher describes how the individual serves the church through hospitality, courtesy, and educating visitors.
A church usher serves a very important role in the church by creating a welcoming environment and setting the tone for every parishioner’s personal experience with their church.
Essential Duties and Responsibilities of a Church Usher
- Attends all church services.
- Stands at the church’s entryway and greets church visitors as they arrive.
- Escorts individuals to their seats or directs them as to empty seats in the sanctuary.
- Helps those who need special seating or accommodations.
- Collects tithes at the appointed time during the service.
- Reports to the pastor and church deacons.
- Distributes pamphlets, church bulletins, and literature on the church to visitors as they arrive and as they depart.
- Keeps the entry area clean and clear of debris including snow, mud, leaves, and other environmental detritus that might arise due to inclement weather.
- Keeps individuals and items out of the aisles to allow easy traffic flow and conform to fire safety codes.
- Represents the church by keeping a smiling face at every service.
- Assists with parking for individuals who need to be dropped off at the door or may have additional mobility issues.
- Arrives at least fifteen minutes before every service and remains after to help clean up and socialize with lingering parishioners.
- Makes introductions between new visitors and regular church members.
Required Knowledge, Skills and Abilities
- Must be committed to the mission and goals of the church.
- Must have a strong desire to serve the congregation and the church as a whole.
- Must be comfortable with all individuals.
- Must enjoy initiating conversations with strangers and friends alike.
- Must have a good head for names and faces, able to remember regular visitors and personal details.
- Must be able to help organize the church seating area.
- Must know the organization of the church and be able to give directions to visitors to the Sunday School classrooms, nursery, and restrooms.
- Must be a leader and willing to take on additional responsibilities as they come available.
- Must be pleasant, courteous, and friendly, able to start up conversations naturally and easily.
- Must have natural networking skills, able to bridge connections between members and visitors.
- Must dress professionally and conservatively to avoid offending any visitors’ sensibilities.
- Must be able to anticipate visitors’ needs and do everything possible to meet them.
- Must be responsible as there will be some money-handling.
Education and Experience
- No education required.
- Training will be provided by the church officials and former volunteers.
- Time is divided between service at and outside the entryways to the church and attending to needs during the service.
- Must be able to stand for long periods of time interacting with visitors.
- Must be comfortable working in all kinds of weather, both inside and outside.
- Most positions are volunteer or elected by the congregation.
- May receive a stipend at the discretion of the congregation and pastor.