A training coordinator supports HR and department managers by providing instruction to new and veteran employees with regard to a company’s policies and procedures. The job description of a training coordinator involves strong leadership qualities, excellent organizational skills, and requires an ability to speak comfortably in front of a group.
A training coordinator has the task of introducing new employees to the ins and outs of company procedure, while also providing ongoing training to veteran employees, with the goal of ensuring that all business runs smoothly and that everyone is adhering to the same policies.
Essential Duties and Responsibilities of a Training Coordinator
- Assesses different stores, branches, and offices under the company’s oversight to determine training needs.
- Guides new employees through different aspects of training, from sexual harassment policies to day-to-day expectations in the office or on the job site.
- Plans, organizes, and conducts training retreats for managerial, administrative, and other support staff.
- Researches, develops, and implements new training strategies.
- Instructs veteran employees on how to accommodate new technology, software, or procedures implemented by the company.
- Conducts exit interviews for employees leaving the company.
- Oversees and plans budget for company-wide training retreats and instructional sessions.
- Consults with upper management about ways to improve employee training.
- Delegates training tasks to other training managers employed by the company.
Required Knowledge, Skills and Abilities
- Demonstrates knowledge of training methodology and best practice.
- Possesses excellent communication and public speaking skills.
- Has ability to work well with people in a number of positions, from administration to entry-level employees.
- Must be ready and able to travel around the state and/or country to lead training sessions.
- Exhibits authoritative and professional but friendly demeanor.
- Possesses strong organizational skills and attention to detail.
- Must be a creative thinker and demonstrate an intellectual curiosity, for the purposes of devising new and innovative training structures.
- Demonstrates an ability to use new technology to enhance the employee training experience.
- Has ability to motivate employees, maintaining a positive and enthusiastic attitude in the workplace.
Education and Experience
- Bachelor’s degree in HR or Business required.
- Experience in the field is also a must, though an MBA or graduate degree in a related field may serve as a substitute for extended work experience.
- Ongoing professional development is expected, whether that be through continued education (e.g. an MBA program), regular management training sessions to expand knowledge in the field, or attendance at conferences.
- A significant number of working hours will be spent traveling to different offices, stores, or other company locations for the purpose of conducting training sessions.
- Time will also be spent in an office, developing and researching effective training methods.
- Will meet regularly with upper level management in one-on-one or conference style setting.
- The starting salary for a training coordinator averages between $55,000 and $65,000.
- Salaries for experienced personnel average $70,000 to $80,000.