The job description of a building superintendent includes assisting in the development of an overall maintenance plan for a building. Superintendents can work in residential buildings like apartments and townhouses, commercial buildings like retail stores and offices and industrial buildings like factories and warehouses.
A building superintendent performs basic electrical, plumbing, mechanical, and heating and air conditioning work as well as some carpentry work.
Essential Duties and Responsibilities of a Building Superintendent
•Collects rent from tenants.
•Maintains rental journal of delinquent and up-to-date payments.
•Delivers renewal letters and eviction notices.
•Maintains parking permits.
•Inspects vacant units and prepares them for rental.
•Completes purchase orders.
•Takes packing and delivery slips to the building manager.
•Responds to tenant requests for repairs and keeps a journal of completed work.
•Keeps building grounds and common areas clean and in safe condition.
•Ensures that garbage and recycled items are placed for pick up at the appropriate times and in the proper manner.
•Keeps entrances, walkways and stairways clear of ice, snow and debris.
•Maintains fresh paint on interior and exterior of the building.
•Maintains inspection logs for sprinkler systems, fire extinguishers and other building systems as required by state and federal law.
•Conducts regular preventative maintenance on items throughout the interior and exterior of the building.
•Performs regular inspections of all common areas.
•Responds to emergency calls.
•Coordinates with contractors or repair crews for work that is outsourced.
•Keeps noise levels to a minimum.
•Discusses rental violations with tenants with the goal of resolution.
•Participates in interviewing and hiring of maintenance staff.
•Supervises the work of unskilled laborers.
•Purchases all maintenance supplies and keeps adequate inventory.
•Wears the proper safety equipment in the appropriate situations including hard hats, eye and ear protection, safety shoes, gloves, face mask and respirator.
Required Knowledge, Skills and Abilities
•Must have strong problem solving skills.
•Has the ability to perform basic repairs in electrical, plumbing and mechanical systems.
•Must have good communication and interpersonal skills.
•Must have superior customer service skills.
•Has good listening and negotiating skills.
•Must be detail oriented and have good scheduling skills.
•Must be proficient at safely using tools associated with the job.
•Has knowledge of building codes and safety standards as set forth by the state and federal governments.
•Must have a valid driver’s license.
•Must be able to lift heavy items.
•Must have basic first aid skills.
•Must be able to maneuver in small spaces.
•Must be able to kneel and crouch or climb tall ladders.
Education and Experience
•High school diploma.
•Experience working on a construction or maintenance crew.
•Associate’s degree in Property Management.
•Must pass criminal background check as well as a drug test in order to be bondable.
•Must be able to deal effectively with unruly or unhappy tenants.
•Must be able to work in dirty, hot, cramped and otherwise uncomfortable areas.
•Time will be spent walking all over the property, including up and down stairs.
•Must be willing to work odd hours including nights and weekends.
•Salaries average $42,000 to $66,000 per year.
•Hourly wages average $20 to $30 an hour.