Coordinate and supervise department activities to achieve desired objectives.
Review and revise workflow to improve operational efficiency.
Identify areas of improvements and concerns to Department Manager.
Monitor daily activities of department staff and provide guidance whenever needed.
Address employee grievances and maintain positive and safe working environment for employees.
Develop best practices to ensure quality and productivity.
Provide job trainings to employees to improve their technical skills.
Evaluate staff performance and provide feedback for improvements.
Analyze department issues and provide appropriate corrective actions.
Determine resource requirements and perform resource allocations to execute assigned work on-time.
Assist in employee recruitment, orientation, promotion, retention and termination activities.
Maintain department records and generate routine and ad-hoc reports for management as requested.
Ensure department staffs follow standard operation procedures.
Follow and enforce company policies and procedures.
Maintain timesheets of employees and approve leaves for employees as needed.