Floor Supervisor Responsibilities and Duties

Train sales associates to maintain accurate workflow for all business transactions.

Maintain an excellent environment to provide support to training activities and provide technical backup.

Develop and maintain marketing strategies and assist employees and provide training to same.

Monitor and provide authorization to ensure better cash register transaction inclusive of offering backup to employees.

Provide high quality customer service to assist customers over phone.

Maintain data to consumers and clients and inform on all product features.

Assist other department to maintain and enhance better performance for company to ensure high quality production.

Monitor efficient product quality mechanism and ensure flawless professional behavior to all clients.

Evaluate floor and monitor all sales oriented programs by delivering assistance to employees and generate sales.

Administer and maintain better workflow at e workstations by e usage of sales campaigns and various projects like Figure 8 strategy.

Prepare marketing plans to reach goals and assist customers to establish better communication with all sales representatives.

Monitor all sales at hourly basis and manage all communication with sales staff.

Manage all communication with customers and ensure optimal quality of products and provide excellent customer care service.

Develop optimal relationships and provide customer care service for all assigned tasks.

Collaborate with Quality Assurance Manager to provide assurance to provide exceptional product quality.

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