Professional Services Director Responsibilities and Duties

Recruit and grow professional services organization within territory.

Direct and manage staff productivity on customer engagements.

Manage financials and key metrics for their professional services territory.

Provide continuous feedback to consultants and annual appraisals.

Support growth of consultants to achieve their goals and objectives.

Support and implement vertical and corporate initiatives.

Manage Profit & Loss for their organization.

Attain revenue goals of assigned area through selling professional services.

Support development of “pre-packaged” solutions offerings to provide value added customer services.

Coordinate with professional service sales team.

Manage customer requirements and expectations and ensures customer engagements success.

Maintain overall quality of all projects and programs within territory.

Provide high quality and timely services to create customer satisfaction.

Support efficient implementation of Organization services.

Direct and manage professional services partners and subcontractors to support engagement.

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