Receptionist Responsibilities and Duties

Answer, screen and direct telephone calls and take accurate messages.

Handle inquiries from the people diligently.

Greet people and direct them to the waiting lounge or to the appropriate personnel in the office.

Contribute to the security of the organization by screening visitors.

Professional and efficient management of visitors and clients.

Schedule appointments; arrange meetings and conferences in the office.

Book appointments, reservations and transportation.

Effective management of administrative tasks like filing, faxing, and xeroxing.

Provide administrative and clerical support to the management, sales agents and employees.

Coordinate meetings, take notes, and prepare weekly/monthly reports for the management.

Update management information systems.

Ensure the upkeep of the lobby and the office area neat and tidy.

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