Support invoice preparation for internal and external billing purpose.
Assist client in review of invoices.
Plan, supervise and analyze billing and collection activities.
Develop strategies to enhance cash collection and documentation performance.
Supervise and evaluate billing staff performance and provide feedback.
Assign and review work of billing staff.
Coordinate with financial administration team to evaluate accounts.
Develop strategies for improving cash collections and prompt account resolution.
Enlist new payment and denial trends.
Develop revenue targets and ensure targets are met.
Manage payment reconciliation posted with bank deposits.
Monitor credit balance creation and resolution with daily credit reports review.
Supervise customer billing services to ensure complaints and issues are resolved.
Develop billing productivity benchmarks and report on staff performance to seniors.
Coordinate with sales and operations personnel to analyze pending bills and resolve issues.
Educate non-billing personnel on process enhancement in sales for billing accuracy.