Provide business operations support on the financial, administrative, and contractual aspects of a business unit.
Develop and maintain standard operating procedures for all business functions.
Evaluate current business processes and recommend corrective action plans for improvements.
Provide support and supervision to business operations staff.
Train and mentor lower level employees in business operations.
Ensure compliance with operational policies and standards.
Track, measure, and resolve performance issues and risks.
Perform financial and administrative activities including budgeting, reporting, reviewing, estimating, and analysis.
Identify and implement continuous improvement initiatives to increase business efficiency.
Develop and update training programs based on ongoing experience, process metrics and feedback from process users.