Account Coordinator Responsibilities and Duties

Assist Account Manager in business support and management.

Assist in providing timely responses to customer requests.

Perform business renewal activities such as follow-up on outstanding renewals and sending renewal reminder letters.

Perform administrative duties like answering calls, faxing, filing etc.

Schedule business meetings and do follow-ups.

Assist in developing and implementing business improvement programs.

Analyze invoices and provide invoicing support.

Assist in financial analyses and reporting.

Provide excellent customer service to ensure customer satisfaction.

Assist in identifying business opportunities with potential and existing customers.

Assist in developing client presentations, proposals and reports.

Maintain broad knowledge of customer account regarding its target, industry and competitors.

Maintain and review account plans for meeting the defined targets.

Maintain thorough understanding of account management principles.

Assist Account Manager in coordinating day-to-day account activities.