Identify areas for improvements and provide recommendations.
Identify resource requirements and skill sets to meet business needs.
Support and manage account operations and activities.
Manage account financial activities including billings, payments, receivables, invoicing, etc.
Develop strong relationship with clients for business growth.
Liaise between clients and project team for effective account management.
Develop and implement strategic business plan to meet business objectives.
Develop marketing strategies to increase sales revenue.
Assist in identifying new business opportunities with both potential and existing customers.
Generate and maintain account reports and documentations.
Schedule regular meetings with team members and clients to discuss issues, work progress, etc.
Organize trainings for Account Manager and Account Coordinator as needed.
Monitor and control expenses according to budgetary guidelines.
Maintain account records for administrative and regulatory purpose.
Attend project status calls and update weekly status reports.