Manage daily operations of branch office to meet business goals.
Supervise and guide a team of professionals to maximize revenue.
Develop safe and positive work environment for staffs.
Ensure customer satisfaction by delivering timely and quality services.
Develop strong working relationship with potential clients for new business opportunities within the assigned area.
Analyze capital budget and expenses to find opportunities for cost-effectiveness and profitability.
Develop business plans for optimal use of resources and time.
Assist in interviewing, recruiting, and training staffs.
Develop marketing plans to achieve sales target and increase brand visibility within the assigned area.
Perform market research to study consumer behavior, latest trends and competitor activity.
Organize regular meetings with management to discuss about business updates, issues and opportunities.
Train staffs on daily responsibilities, brand promotion and customer service activities.
Evaluate employee performance and develop individual development plans.
Evaluate existing business procedures and recommend improvements.
Address customer issues and queries in accurate and timely manner.