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Client Engagement Manager Responsibilities and Duties

Execute overall management responsibility around client implementation.

Develop and manage relations with business lines at multiple levels in organization.

Monitor multiple concurrent informatics projects from start till end.

Evaluate and execute client engagement business analysis.

Identify and develop new product concepts.

Develop and manage relations with key client stakeholders.

Indentify initial solution requirements through discovery sessions with clients.

Direct estimation workshops to know level of effort for proposed engagements.

Assign tasks to team members.

Interact with organization personnel related to client raised issues.

Identify resources required for project completion.

Engage project managers capable to handle projects independently.

Identify and express prospective implementation risk and mitigations.

Execute performance reviews and conduct resource management duties.

Direct development of technical and operational strategy.

Collaborate with solutions delivery architects.


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