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Client Manager Responsibilities and Duties

Interact with existing clients and internal contacts as scheduled.

Develop and execute best practice in business development and client management systems.

Develop close relations with clients’ HR teams, senior managers and other key stakeholders.

Obtain and revise account information and complete activities as required.

Execute and perform activities on new client implementations.

Collaborate with finance and sales to ensure contract execution and renewal adjustments.

Create and maintain plan documents working internally.

Direct and manage internal team and clients.

Guide teams to utilize thought leadership to deliver clients’ business goals in innovative ways.

Manage client relationships strategically based on business and marketing objectives.

Lead project execution across client and practice teams.

Develop precise business objectives interacting with clients and partner agencies.

Design digital marketing programs and its evaluation strategy.

Plan and direct delivery of contracted business activities for assigned projects.

Establish yearly budgets and control expenses to attain revenue goals.

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