Provide technical support to end-users within the organization.
Create, initiate and develop desktop computing environment in an organization.
Install software programs and applications.
Determine, identify and troubleshoot technical problems relating to software and hardware.
Install and configure software programs and applications.
Execute tests and debug programs.
Maintain and manage workstations, servers, printers and scanners and other related equipment.
Ensure quality hardware and software support for end-users.
Interconnect workstations, terminals and existing data networks.
Use client management tools effectively to maintain workstations and servers.