Interact with clients to obtain meeting requirements and schedules.
Supervise Conference Coordinators to plan and coordinate all meeting activities.
Act as primary contact for client inquiries and concerns.
Develop process improvements based on emerging trends to enhance event planning
Oversee additional client requests for meeting room set-up, AV devices and catering needs.
Inspect meeting rooms to ensure it meets client needs.
Develop and distribute meeting materials to attendees before meeting start.
Update conference website for latest events accurately.
Maintain meeting guide for conference team members.
Develop meeting budget and control expenses within the budget.
Maintain meeting calendar and ensure event planning is on track.