Supervise efficient working of departments and assigned shift, administer pre-meal meeting and rectify all service of staff.
Administer training program and prepare schedule and handle inventory effectively.
Monitor and manage guest complaints, ensure satisfaction and administer efficient follow up for same to receive feedback.
Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales.
Maintain and ensure compliance to established food quality and standards.
Manage workload and ensure effective working of restaurant activities and maintain maintain excellent standards to meet operational expectations.
Train and instruct employees to ensure smooth transition in company.
Assist and provide training to staff members and offer incentives when necessary.
Coordinate with General Manager for everyday operation and maintain financial and administrative records.
Ensure compliance with prescribed standards and local state and federal laws in labor costs, and guest relations.
Evaluate performance and recommend salary increase, incentives for all.
Maintain personal records, schedules and reports for all employees.
Develop special, promotional and merchandising plans, advertising materials and ensure adherence to local and company standards.
Assist employee teams to provide excellent customer service.
Maintain proper sanitation, hygiene standards in kitchen and maintain effective store presentation.
Coordinate with team to meet sales target, ensure customer satisfaction and follow company procedures to increase productivity.