Develop logistics to provide customer service in an efficient manner.
Develop, build and expand customer base through providing quality customer services.
Maintain and manage customer accounts in an organized manner.
Check and verify customer balances and dues.
Coordinate with sales personnel in collecting long pending dues.
Oversee and supervise that products and services are delivered on time to customers.
Respond and resolve customer related issues and problems.
Maintain, manage and update all customer databases in a timely manner.
Implement innovative methods that ensure customer satisfaction at the highest level.
Ensure compliance of company standards and procedures in providing customer services.