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Regional Service Manager Responsibilities and Duties

Support to develop service budget and monetary resources required to accommodate existing and future maintenance.

Conduct repair of projects through evaluating financial reports, market trends, employee staffing and organizational growth.

Perform all activities and services within established budget guidelines.

Coordinate technical seminars of training for regional service associates and supervise training program completion pricing.

Monitor workshop service technicians along with Shop Supervisor and Lead Hand.

Support internal staff, service technicians, customers and sales staff with technical questions.

Execute surprise inspections on Turns, Pool, PM, IM Process, Shop, Landscaping and amenities etc.

Conduct safety inspection and conformance to ensure it represent and reflect top quality of community.

Manage service and maintenance of installed systems at customer sites.

Provide services with aim to exceed regional and customer expectations along with attaining company targets.

Perform management responsibilities like hiring, interviewing, mentoring, training and developing Regional Field Representatives for Delivery.

Plan, assign and direct work of sales executives.

Appraise performance, reward and discipline sales employees.

Ensure to address complaints and resolve problems.

Involve actively in team effort through routine communication with departmental management.

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