Assist Network Administrator in supporting server applications and operating systems.
Provide helpdesk assistance in resolving software, hardware and network related problems.
Assist in equipment set-up and software installation and updates.
Assist in maintenance of telephone systems and computer stations.
Perform troubleshooting, archiving and back-up of server applications.
Manage inventory of software licenses, software application, hardware components and IT supplies.
Generate email and network accounts for new users.
Configure computers for new users.
Update regularly emails and phone numbers of users.
Respond to service calls and emails promptly.
Maintain both internal and external company networks.
Assist in implementing firewalls and security devices to ensure network security.
Coordinate with Manager to set user access, permissions and roles to prevent unauthorized access.